Scorecards8 min read

Designing Result Pages That Drive the Right Next Step

The result page is where most scorecard builds fall short – and where the biggest conversion gains are found. A result that tells someone where they are is useful. A result page that tells them why it matters and what to do next is a commercial asset.

The result page is where most scorecard builds fall short – and where the biggest conversion gains are found. A result that tells someone where they are is useful. A result page that tells them why it matters, what the implications are, and what to do next is a commercial asset that works around the clock.

There are three tiers of result page quality.

Tier one tells you your score: 'You scored 67/100 – you're an Emerging Expert.' This is the baseline. It's better than nothing, but it rarely converts.

Tier two gives you a result profile: a name, a description of where you are, a few generic recommendations. This is what most scorecard builds deliver. It's pleasant, it feels personalised, and it produces moderate results.

Tier three – the tier that drives real commercial outcomes – does something fundamentally different. It mirrors the specific language the respondent used in their answers. It names the exact problem they described. It quantifies what resolving that problem would mean for their business. And it presents a next step that feels like the logical conclusion of the insight they've just received – not like a sales page they've accidentally landed on.

The difference between tier two and tier three, in our experience, is typically a 2–4x improvement in call bookings from the same number of completions.

Building a tier-three result page requires more upfront thinking. You need to understand your audience segments well enough to write to each one specifically. You need to quantify the cost of the problem each segment is experiencing. And you need to position your offer as the bridge between their current reality and the outcome they want.

This work is not technically complex. It's strategically demanding. The businesses that invest in doing it properly – and we can help you do exactly that – consistently outperform those that treat the result page as an afterthought.

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Kevin Donnelly – Founder, Inside Exits

Written by

Kevin Donnelly

Founder, Inside Exits

Kevin Donnelly is the founder of Inside Exits. He works with business owners who want to transition their companies to the people who helped build them — protecting the team, preserving the legacy, and creating a financial outcome they can retire on.

Kevin developed the Inside Exit Pathway to give founders a structured, supported route to an exit that doesn't require selling to private equity or finding an outside buyer — and that rewards the team who made the business what it is.

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